The initiatives submitted at the Investment Portal are accepted for review and processed by specialists of the City Investment Agency (hereinafter referred to as the Agency) in accordance with the Regulations for Investment Projects Support according to the "one window” principle.

As part of the incoming appeal processing, the Agency specialists make contacts using the contact details indicated in the appeal and prepare an official response providing the results of the initiative review, recommendations and support measures that may be provided by the city.

If additional work involving the Moscow Government executive authorities is not required, responding to appeals actually takes from 1 to 5 working days*.

Submitted appeals will be displayed in your personal area in the My Projects section, where you can also track their status. Status change notifications will be sent to the email specified upon sign-up.

* - The maximum review terms for all types of appeals are regulated by internal order # 65-O of the Moscow City Investment Agency and shall not exceed 14 days for individuals and 30 days for legal entities.